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BKR Hardwood Collections
Limited Warranty /Conditions/Exclusions
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Limited Lifetime Structural Integrity Warranty |
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- BKR HARDWOOD COLLECTIONS come with a lifetime structural warranty. BKR Building Products, LLC warrants that this engineered hardwood product, in its original manufactured condition, to be free from defect in material and workmanship to include only milling, assembly and dimension. BKR Building Products, LLC also warrants that this engineered hardwood floor will not warp, cup, buckle or delaminate when properly installed and maintained according to BKR's installation instruction procedures.
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Limited 25 Year Finish and Wear Warranty
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- BKR HARDWOOD COLLECTIONS come with a Limited 25 Year Finish and Wear Warranty. BKR Building Products, LLC warrants that that its finish surface will not peel off or wear through for 25 years.
- Limited Warranty Conditions:
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- The Limited Warranty and Exclusions set forth herein apply only to BKR HARDWOOD COLLECTIONS, hereafter referred to as "Flooring", purchased after June 25, 2008 and not covered under a future revision.
- This Limited Warranty is not transferable and only applies to the original purchaser who must reside in and own the home where the Flooring was originally installed for residential use only.
- It is the responsibility of the purchaser and/or their installer to inspect Flooring BEFORE INSTALLATION. Prior to installation, Flooring determined to have any possible defect must be returned to the dealer with the original proof of purchase.
- This warranty does not cover the replacement or removal of cabinets, appliances, furniture or other fixtures or any type of labor paid for by purchaser associated with Flooring. In its sole discretion, BKR Building Products, LLC may choose to reimburse some expenses but only in the first thirty days after installation.
- This warranty does not cover freight.
- This warranty does not cover any changes in color due to exposure to temperature, sunlight or weather.
- This warranty does not cover failure due to structural changes in the subfloor, uneven subfloor or damage to the subfloor due to settling of the structure.
- Flooring is designed to perform in 35%-65% humidity. Excessive or inadequate humidity is not covered by this warranty.
- Affected areas that do not affect 10% or more of the room or are not visible are not covered by this warranty.
- Perform moisture test and retain results for any future warranty claim.
- Damage to the Finish Layer must be a complete loss of the wear layer or they are not covered by this warranty.
- Must present original invoice/receipt and the original box at which time BKR Building Products, LLC, in its sole discretion, will either replace your Flooring or return your purchase price paid for the Flooring material only. After installation, all claims against Flooring except for structural integrity and finish or wear will not be accepted.
- After installation, purchaser must provide the original invoice/receipt from the dealer and the small flap on the end of the original box, which includes the run number, to BKR Building Products, LLC to have a valid claim. If any plank fails to maintain its structural integrity, finish or wear during the warranty period, BKR, in its sole discretion, will replace it or return the purchase price.
- For the limited Warranty to be valid, Flooring must be purchased from an authorized dealer. Authorized dealers are listed on our website under the “Find A Retailer” section and are updated frequently. Please check to find an authorized dealer near you. If a dealer is removed as an authorized dealer, BKR Building Products, LLC will honor all purchases from that dealer while he was authorized and will list the dates during which they were an authorized dealer. This precaution is to protect our purchasers as well as BKR Building Products, LLC. From time to time, BKR Building Products, LLC will sell trial or experimental-quality flooring to unauthorized dealers to test new innovations in Flooring. THIS TYPE OF FLOORING IS NOT COVERED BY THIS WARRANTY. By purchasing from an authorized dealer, the purchaser is assured that the product is covered by this warranty and is not experimental or trial quality.
- If BKR chooses to replace Flooring that fails to meet the warranty, it will only be replaced one time. Replacement Flooring is not warranted to match in color, grain or gloss with existing flooring.
THESE ARE YOUR EXCLUSIVE REMEDIES UNDER THE LIMITED WARRANTIES SET FORTH ABOVE. UNDER THE TERMS OF THESE LIMITED WARRANTIES, BKR BUILDING PRODUCTS, LLC WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY KIND, NO MATTER WHAT THE CAUSE.
NOTE: SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THERE ARE NO IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, EXTENDING BEYOND THE TERMS OF THESE LIMITED WARRANTIES.
NOTE: SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LAST, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. EXCEPT AS SET FORTH HEREIN, THERE ARE NO EXPRESS WARRANTIES MADE BY BKR BUILDING PRODUCTS, LLC COVERING THIS PRODUCT. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOUR STATE MAY GIVE YOU OTHER RIGHTS. NO ONE BUT THE CLAIMS DIRECTOR IN BKR BUILDING PRODUCTS, LLC MAY ALTER THIS AGREEMENT OR CREATE A CONTRACT FOR BKR BUILDING PRODUCTS, LLC CONCERNING A WARRANTY CLAIM. |
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- Limited Warranty Exclusions:
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The following items are not covered by your Limited Warranty:
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- No two pieces of wood are the same and therefore will not look the same. Wood traits such as but not limited to, grain, color, shade or texture variations, mineral streaks, knots, etc. are natural as are variations from samples and are not considered defects under this warranty and are not covered. Wood naturally expands and contracts during the seasons and temperature changes. If minor separations occur, they are not covered. Noises such as but not limited to popping, crackling or squeaking are not covered by this warranty.
- Damages (marks, scuffs, scratches, dents, cuts, etc.) caused by but not limited to Insects, Acts of God, Fire, Flooding, Standing water, Negligence, Accidents, Misuse, Abuse, Appliances, Casters, Furniture, Pets, Burns, Construction are not covered.
- Damage due to Subfloor Moisture due to ground moisture, water pipes, wet mopping, spills or weather conditions are not covered. Must have a moisture test done before you install your floor and retain your test data. Flooring installed in a room with a shower, tub or washbasin is not covered.
- Damages due to mats, improper Maintenance, failure to follow proper Installation or Care instructions such as but not limited to damage from vacuum cleaner beater bar or hard heads, reduction in gloss level due to pebbles, sand or other abrasives, etc. are not covered.
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Effective: June 25, 2008
WITHIN 30 DAYS OF PURCHASE YOU MUST PHOTOCOPY AND COMPLETE THE ‘WARRANTY REGISTATION CARD’ (Click Here to Open & Download/Print Warranty Card) AND MAIL BACK TO BKR BUILDING PRODUCTS, LLC TO HAVE A VALID WARRANTY! |
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